Posts tagged customer

Why not to be afraid of asking customers to pay for technical dept

An alternative name for this post could be: I definitely have to learn to take less, or to be happy with less perfectly work. As I had to finish a new feature for one of our customers today, while being at the TYPO3 conference in Amsterdam, I took a look at the time tracking. This feature took five hours of time to be implemented. Everything he requested was to implemented a Newsletter registration with double opt in for a lottery game. Of course the customer already has a registration with double opt in for the newsletter. So the only task I had to do, was to bring the information from lottery form to the newsletter. Sounds like a small deal and it actually was. But where does the time come from?

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